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Volume 14, Issue 26, July 9, 2014

Inside This Issue:

• Register Now for CHHMA Negotiating Seminar (August 20) with Michael Sloopka
• Deadline for CHHMA Scholarship Program Next Week – July 15
• Still Time to Register for CHHMA’s Go Kart Night in Montreal – July 17
• Canada’s Anti-Spam Law is Ludicrous Regulatory Overkill
• Slow Growth Hinders Canada’s Retail Home Improvement Industry
• Industry Saddened to Hear of Tom Ross’s Passing
• 7 Excellent Ways to Start a Presentation and Capture Your Audience’s Attention
• Canadian Housing Starts Rise Unexpectedly in June
• Building Permits in Canada Jump 13.8% in May
• Canadian Companies Remain Upbeat, But Enthusiasm Has Waned: BoC
• Canadian Jobs Picture to Remain Ugly Everywhere East of Manitoba: TD
• TD Predicts 5 to 6% Rise in Canadian Home Prices; Tougher Time Trading Up From Condo to House
• U.S. Employers Advertise Most Job Openings in 7 Years in May

Association News

Register Now for CHHMA Negotiating Seminar (August 20) with Michael Sloopka  

Due to the number of requests from the attendees at our Spring Conference, we are pleased to be bringing back Michael Sloopka, The Negotiating Coach, to Toronto for a 1/2 day seminar on August 20, 2014.

Michael has taught many of your customers how to Negotiate! Learn the right techniques from the expert!

The Secrets of Power Negotiating® half-day seminar is ideal for members of organizations who want to increase their broad knowledge of the negotiating process and methodology, as well as learn a few of the basic strategies and tactics. Members of your organization will start to become more confident and knowledgeable in any negotiating situation after attending the half-day seminar.

Register soon, only 25 Spots available! 

Event details:

Date: Wednesday, August 20, 2014
Time: Registration & Breakfast: 7:30 a.m.
           Presentation: 8:00 a.m. - 12:30 p.m.
           Coffee Break: 10:30 a.m.
Cost: $299.00 + $29.95 for course material + $42.76 HST = $371.71 total
Location: Toronto Airport area to be advised

To register online, go to:

Deadline for CHHMA Scholarship Program Next Week - July 15

The CHHMA is once again pleased to be able to offer the opportunity for children of employees of our member companies to apply for a scholarship to help offset the cost of post-secondary education. The Association recognizes the importance of education and therefore encourages children of our member companies to attend University or College. Five or six scholarships are awarded each year. Successful candidates receive $1,000 CDN per year for the first two years of study leading to a diploma or degree from an accredited community college or university.   Read More >>   

Still Time to Register for CHHMA’s Go Kart Night in Montreal – July 17   
Next Thursday, July 17, CHHMA’s Soirée Karting/Go Kart Night is taking place at the Circuit ICAR motorsports complex (, located 20 minutes north of Montreal in Mirabel, Quebec.

The Go Kart racing will take place on an outside 1 km long track designed by 1997 F1 World Champion Jacques Villeneuve, where karts can reach speeds of up to 65 km/h. 

The event will include a cold buffet served in the clubhouse (5:00 p.m.) prior to the racing competition which will start at 6:30 p.m. The competition will be a team format so register a team foursome (work colleagues, customers) and enjoy a fun night out with your industry peers. Individuals not registering as a foursome will be assigned to teams. The event is limited to 40 persons.

So let’s see if you are the best race car driver in the industry – a F1 career may be waiting!

For all the details and to register, go to:


Government & Legislative News 

Canada’s Anti-Spam Law is Ludicrous Regulatory Overkill  

(Article by Margaret Wente, The Globe and Mail)

Rachel Wainwright runs a yoga studio in Vancouver. You wouldn’t think she has much in common with the people who urgently want to send you $36-million from Swaziland. But according to the wise people who watch over us, both of them must be stopped from sending us those unwanted e-mails that clutter up our inboxes and wreck our lives.

Under Canada’s new anti-spam legislation, Ms. Wainwright (and everybody else who sends e-mail) must now comply with a sweeping law that prohibits any commercial electronic messages sent without the recipient’s permission. The law’s intent – to banish spam from Canada – is entirely admirable. And people like Ms. Wainwright, who spoke about the matter recently with the CBC, are entirely eager to comply. But that’s not so easy.

“The legislation is written in a way that is unclear to a lot of us,” Kimberley Cunnington-Taylor, an Ottawa lawyer who advises charities and non-profit groups on the new law, told me. “It is very complicated and difficult to understand, even with legal training.”   Read More >>

Industry News
Slow Growth Hinders Canada’s Retail Home Improvement Industry    

According to a new report from HARDLINES, Canada’s hardware and home improvement dealers are facing a period of slow sales growth, even five years after the worldwide recession. Poor weather and a sluggish economic recovery held back industry growth in 2013. And the current year is shaping up to be only slightly better. HARDLINES 2014 Home Improvement Retail Report shows that 2013 marked another year of positive growth for the retail home improvement industry, however, that growth was only 0.7%. “While dealers are enjoying the fourth straight year of positive growth, that growth last year was not even in step with inflation,” said Michael McLarney, Editor of the HARDLINES e-Newsletter and President of Hardlines Inc. in a press release.

As a result, Canada’s retail home improvement industry grew only slightly in 2013 to $40.7 billion.  Read More >>

Industry Saddened to Hear of Tom Ross’s Passing  
Tom Ross, former executive director of the Canadian Retail Hardware Association (CRHA), passed away on June 26 at the age of 83. Tom enjoyed a successful professional career beginning in pharmacy and then serving for 33 years as the Executive Director of the CRHA, for which he was honoured to receive the Pinnacle Award from the Canadian Society of Association Executives. Tom was also inducted into the Hardware & Housewares Industry Hall of Fame in 1999. During his years at the CRHA, Tom maintained a close relationship with international affiliates and sister organizations. He was involved in many research projects and industry
surveys helping independent hardware dealers to become more profitable. He also championed the cause on behalf of his members on legislative issues, such as gun control, Sunday shopping, and metric conversion.

A memorial service was held last week in Oakville. He is survived by his loving wife of almost 60 years, Marg, and their devoted children Tom (Lynn), and Karyn Beck (John) and grandchildren Greg, Kaitlyn, Adam, and Andrew and his many nieces and nephews. 

The CHHMA will also plan to honour Mr. Ross at this year’s Industry Memorial Golf Classic taking place on Wednesday, October 1st at the Blue Springs Golf Club in Acton, Ontario. Further details on this event will be available in the coming weeks.

Best Business Practices
7 Excellent Ways to Start a Presentation and Capture Your Audience’s Attention     

“The beginning is the most important part of the work.” — Plato

When we speak, we have about 60 seconds to capture our audience’s attention, establish credibility, orient them to our topic, and motivate them to listen, says Darlene Price, president of Well Said, Inc., and author of “Well Said! Presentations and Conversations That Get Results.”

If you waste those precious opening seconds with a joke, an agenda, an apology, housekeeping details, a string of thank-yous, or a rambling pointless paragraph littered with “ums” and “uhs,” your audience’s minds are likely to drift, and you may not get them back. “You, your message, and your audience deserve much more,” Price says. “You need to put the art in the start, the most important part of the work.”

That’s a tall order for any speaker — and it requires us to develop and rehearse a well-crafted attention-getting opener. Price offers seven options.  Read More >>

Economic News
Canadian Housing Starts Rise Unexpectedly in June     

Canadian housing starts rose in June, surprising economists who were expecting a modest slowdown, though the previous month was revised lower, data released on Wednesday showed. Canada Mortgage and Housing Corporation (CMHC) reported on Wednesday that the seasonally adjusted annualized rate (SAAR) of housing starts rose to 198,185 last month from a downwardly revised 196,993 units in May.  That surpassed analysts’ forecasts for 189,000. May was originally reported as 198,324.  Read More >>

Building Permits in Canada Jump 13.8% in May
The value of Canadian building permits shot up by 13.8% to $6.9 billion in May from April, the fastest rate since July 2013, led by commercial buildings, while industrial and residential structures also registered substantial increases, Statistics Canada data indicated on Monday. This followed a 2.2% rise in the previous month. The increase far exceeded even the most bullish forecast of a 5.0% rise in a Reuters survey of analysts. The median forecast was for a 3.0% gain.  Read More >>

Canadian Companies Remain Upbeat, But Enthusiasm Has Waned: BoC    

The Bank of Canada says Canadians firms are confident about future prospects and the economy – although they are still not totally sold on a strong recovery and remain cautious about investment and hiring. The central bank’s latest business outlook survey released on Monday shows executives giving positive responses across a number of expectations, from sales activity, hiring intentions and investment plans.  But in most cases, confidence levels dropped from the spring survey.  Read More >>

Canadian Jobs Picture to Remain Ugly Everywhere East of Manitoba: TD

Canada’s jobs market may have rebounded faster than those of other countries, but unemployment still looks ugly everywhere east of Manitoba. In a new report on Canada’s provinces Tuesday, TD Bank forecasts that unemployment levels will remain above 7% in central and Atlantic Canada until at least through 2015. And in some provinces, far above that mark.  Read More >>

TD Predicts 5 to 6% Rise in Canadian Home Prices; Tougher Time Trading Up From Condo to

Canada’s housing market will continue to stay hot for the rest of the year, with home prices expected to rise on low interest rates and increased demand, according to the latest Quarterly Housing Report by TD Economics.  The bank upgraded its forecast for the real estate sector last Thursday, predicting that home prices will gain an average of 5 to 6% by the end of 2014.

TD also noted that it expects condo prices to fall by about 2% next year, as an estimated 135,000 units currently under construction become available. This in turn will help boost the rental vacancy rates, keep rents flat, and make buying condos for investment purchases less attractive.  It’ll also make single-family homes — which are priced on average about $200,000 more than condos — less viable for those looking to upgrade.  Read More >>

U.S. Employers Advertise Most Job Openings in 7 Years in May
U.S. employers advertised more jobs in May than in any month in the past seven years, a sign that this year’s strong hiring trend is likely to continue.  More Americans also quit their jobs, a good sign because it usually occurs when workers find new and higher paying jobs. It also opens up more positions for those out of work.   Read More >>


 Upcoming CHHMA Events 

CHHMA Go Kart Night
Thursday, July 17, 2014
Circuit ICAR Motorsports Complex, Mirabel, Quebec

The Secrets of Power Negotiating Half-Day Seminar
By Michael Sloopka
Wednesday, August 20, 2014
Toronto Airport Area Location TBA

Industry Memorial Golf Classic
Wednesday, October 1, 2014
Blue Springs Golf Club, Acton, Ontario

Industry Cocktail
Thursday, December 11, 2014
Casino de Montreal, Montreal, Quebec

CHHMA Industry Calendar

To register for all events visit our website at or call Pam Winter at (416) 282-0022 ext.21.


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"Eye On Our Industry" is published by the CHHMA as an information resource for our members. Member input regarding content and format is welcomed. Please contact Michael Jorgenson by email:, or call at (416) 282-0022, ext. 34. CHHMA is located at 1335 Morningside Ave., Suite 101, Scarborough, ON, M1B 5M4

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Canadian Hardware & Housewares Manufacturers Association | 1335 Morningside Ave., Suite 101, Scarborough, ON M1B 5M4
Telephone: (416) 282-0022   Email: